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COVID-19 SAFETY PROTOCOLS

Welcome to Kimpton Hotel Monaco Baltimore. At this time, we are open and accepting guests.

We're continuing to monitor developments and following guidance provided by the Centers for Disease Control and Prevention (CDC), World Health Organization (WHO) and the State of Maryland. To help safeguard your health and best serve you during your stay with us, we've made necessary modifications to our amenities and services. In addition to our rigorous standard housekeeping routines, we've increased the frequency of our cleaning procedures and have put in place additional measures to enhance our disinfection protocol in public areas.

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Starting Monday, July 27, face coverings are required in all public spaces at our hotels in the Americas.

Kimpton Hotels & Restaurants Support AHLA's Safe Stay Initiative. Learn more here

Guest Amenity Fees

  • Guest Amenity Fees are being waived at this time.

Signature Kimpton Programs:

  • Where can I find coffee in the morning?
    • Morning Coffee Service available at the Front Desk in the lobby from 6:00a.m. - 10:00a.m.
  • Evening Social Hour will now offer an opportunity to unwind and relax over a glass of wine or a cold beer at B&O 5 -6 PM every evening
  • Kimpton bikes are available on a first come first served basis and will have an additional layer of disinfection with the guest present prior to bike check out.
  • Robes for use during your stay are available upon request.
  • In-room Spa Services have been Suspended.

Parking Services:

  • Valet parking is available on Thursday – Friday – Saturday and until 3:00 PM on Sunday Note: (6AM – 11:00 PM –Except Sunday at 3:00)
  • Self-Parking is available for $34.00 per 24 hours at Downunder Parking Garage 110W Lombard ST. Baltimore MD 21201 (410-752-0518)

Housekeeping Services:

  • To protect the safety of our guests and employees, our housekeeping service is completely contactless. This means that our housekeeping team will not enter your room during your stay. You contact the Front Dial 0 to request delivery at any time including our “Forgot It, We Got It” items such as a toothbrush or razor.
  • We have removed certain guest room items (think throw pillows, pens/paper, books and robes) as a precautionary measure or in some cases made changes to other in room amenities. Learn more about Kimpton's Approach to Clean.

Minibar:

  • In need of a snack or a cold drink? Stop by the front desk to purchase a variety of mini-bar items from our pop-up bodega.

Dining Services:

  • Grab and Go items are available for purchase daily from B&O. Place an order ahead of time or stop by the restaurant to order aft6er 11:00 with a host.
  • B&O is open for both Carry Out – In-Room Delivery and Max limited Seating for Lunch and Dinner up to 25 guests. View Hours and Menus.

In-Room Dining:

  • In Room Dining is available for guest room contactless delivery for Lunch and Dinner. Place an in-room dining order Dial 4755

Concierge Services:

  • Looking for ice? Located on each floor – Press O for a disposable ice bucket to be delivered to your room
  • For your Safety A Hand Sanitizer Station is in each Ice Room
  • In need of Baltimore City restaurant recommendations for dine-in or delivery? Dial 4515

Fitness Center:

  • The fitness center is open with social distancing guidelines.

Business Center:

  • The business center is currently closed. Please visit the front desk for copy and printing services.

Other Services

  • In-House Bell services are not available.

Please don't hesitate to reach out directly to address any questions or concerns you have during your time here. For guest services, please contact our Front Office Team (443)-692-6170   - with questions.